iVacuumate
Effective Date: 31 May 2025
At iVacuumate, we are committed to protecting your privacy and earning your trust. This Privacy Policy outlines how we collect, use, store, and share your personal information through our website (www.ivacuumate.store) and offline sources. It applies to all current and former users and customers.
By accessing or using our website, you agree to the terms of this Privacy Policy.
iVacuumate is a venture managed by Group 9 Team Project, IIM Visakhapatnam, comprising team members Vignesh, Irfan, Shivali, Kani.
We collect personal information to improve your experience and ensure efficient service delivery. Here’s how we use it:
A. Contact & Communication
We may use your information to confirm transactions, send order updates, promotions, or other communication.
i. Name, ii. Email address, iii. Mobile number, iv. Salutation, v. Product/service interests
B. Customer Support & Inquiries
Your data helps us respond to queries, manage event registrations, contests, or feedback.
i. Name, ii. Email address, iii. Social media user ID
C. Service Improvement
We use customer data to:
· Personalize website content and recommendations
· Enhance product and service offerings
· Improve website usability
D. Analytics
Your information may be combined with third-party data to analyze user behavior and improve our marketing and service strategies.
E. Security
We use your information to:
· Protect against fraud or misuse
· Safeguard our systems, customers, and website
F. Marketing
With your consent or after a purchase, we may send:
· Promotional emails and newsletters
· Updates about new products, services, and features
G. Transactional Communication
You may receive transactional emails/SMS about account activity or orders for safety and confirmation purposes.
H. Legal Compliance
We may use your data to comply with legal requirements, enforce terms of use, or respond to lawful requests.
2. Sharing of Information
We may share your information with:
A. Service Providers
Third-party vendors assisting with logistics, registration, payment processing, or communication.
B. Event Partners
Information may be shared with event organizers or partners involved in fulfilling your purchases or registrations.
C. Business Affiliates
If we host or co-host events with partners, relevant data may be shared for coordination or sponsorship purposes.
D. Legal Obligations
We may disclose information when required by law or to investigate suspected fraud or misuse.
E. Business Transfers
Your information may be part of assets transferred in the event of a business merger, acquisition, or sale.
F. Future Uses
If we intend to use your data for purposes not covered in this policy, you will be notified in advance and given the option to opt out.
3. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies independently.
4. Grievance Officer
If you have any questions, concerns, or complaints regarding your privacy, please contact:
Group 9 Team, IIM Visakhapatnam
Email: support@ivacuumate.store / support@ivacuumate.com
5. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the date of the latest revision.
6. Jurisdiction
All matters related to this Privacy Policy are governed by the laws of India. By using our website, you agree that any disputes will be handled in accordance with Indian jurisdiction.
